Specialty Merchandise Corporation Complaints
Specialty Merchandise Corporation Complaints from Former Members
Specialty Merchandise Corporation, the well-known home-based business provider, has had thousands of members during its nearly 60 years in the industry. Some of those members have been working with the company and establishing themselves as successful home business owners for more than two decades. However, there have been Specialty Merchandise Corporation complaints from former members who had difficulty building their business and ultimately canceled their membership.
1. My business coach was not helpful
New members are assigned a business coach during the first 90 days of their membership. The business coach is intended to be a mentor for the new member and provide them with additional information that will help them increase their sales and build their business. However, many Specialty Merchandise Corporation complaints stated that new members were unable to reach their business coach.
It is important to know that each business coach is assigned to mentor several new members and that it may be difficult for them to answer your questions immediately. If you have general questions about the company and its products, you can contact a Specialty Merchandise Corporation customer service representative. Otherwise, just be persistent and patient with your business coach and you will get a response as soon as possible.
2. It was too expensive to stock inventory
Former members have had Specialty Merchandise Corporation complaints about the difficulty of selling products. They state that it was too expensive to purchase products from the warehouse and that it was impossible to know which items would appeal to their customers. Specialty Merchandise Corporation gives members the opportunity to dropship products. This allows customers to purchase any item in the catalog and the member can place the order directly with Specialty Merchandise Corporation. The order ships right from the warehouse to the customer's front door, making it easy for the member to have a full inventory without any upfront costs.
3. I never got a full refund
One of the biggest Specialty Merchandise Corporation complaints is that former members were never given a refund for their membership fee. The company has a 30-day return policy, however, the kit must also be in its original condition with all items included. If the kit has been damaged or is missing any items, the former member will not be eligible for a full refund. Specialty Merchandise Corporation has been known to give partial refunds to members who returned their kit slightly damaged but within 30 days after registration.